Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding contract between you and Virginia AI ("Virginia AI," "we," "our," or "us"). By accessing or using our website, applications, APIs, or related services (collectively, the "Service"), you agree to these Terms.

If you are using the Service on behalf of a company, agency, or other legal entity, you represent that you have authority to bind that entity, and "you" includes that entity.

If you do not agree to these Terms, do not use the Service.

2. Eligibility and Accounts

You must be at least 18 years old and legally able to enter contracts to use the Service.

You are responsible for all activity under your account, including safeguarding credentials and limiting access to authorized users.

You agree to provide accurate account information and keep it current.

• You may not share login credentials outside your organization without our written consent.
• You must promptly notify us at mason@virginia-i.com of any unauthorized account use or security incident.

3. Service Description

Virginia AI helps agencies and marketing teams automate performance reporting using data from third-party platforms such as Google Analytics and Google Ads, along with AI-generated summaries and insights.

The Service may evolve over time. We may add, remove, or modify features at our discretion, including limits tied to subscription tiers.

4. Permissions and Third-Party Data

To use certain features, you may authorize Virginia AI to access third-party accounts and data sources. You represent and warrant that you have all rights, permissions, and legal bases required to grant that access.

You are solely responsible for ensuring client consent and compliance with all applicable contracts, platform terms, and laws when connecting client accounts.

We are not responsible for third-party services, data availability, API changes, outages, or inaccuracies caused by third-party sources.

5. Subscription, Billing, and Taxes

Paid plans are billed in advance on a recurring basis through our payment processor (currently Stripe). By subscribing, you authorize recurring charges until cancellation.

Fees are non-refundable except where required by law. If you cancel, access continues through the end of the then-current billing period.

You are responsible for all applicable taxes, duties, or similar governmental assessments, excluding taxes based on our net income.

• Price changes take effect at the start of the next billing cycle after notice.
• If payment fails, we may suspend access until payment is successfully processed.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms.

• No unauthorized access, probing, or attempted circumvention of security controls.
• No scraping, reverse engineering, or misuse of the Service beyond permitted functionality.
• No use of the Service to violate privacy, intellectual property, advertising, or consumer protection laws.
• No transmission of malware, harmful code, or disruptive traffic.
• No use of the Service to process data you are not legally authorized to process.

7. Customer Data and Privacy

As between the parties, you retain ownership of data, reports, prompts, and content you submit to the Service ("Customer Data").

You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data only as necessary to provide, secure, support, and maintain the Service.

Our handling of personal data is described in our Privacy Policy. You are responsible for providing required notices and obtaining necessary consents from your end clients and users.

8. AI Output and Accuracy

The Service may provide AI-generated text, recommendations, and summaries ("Output"). Output may contain errors, omissions, or outdated interpretations.

You are solely responsible for reviewing Output before sharing it externally or relying on it for legal, financial, compliance, medical, or other high-risk decisions.

We do not guarantee that Output is accurate, complete, or fit for any particular purpose.

9. Intellectual Property

Virginia AI and its licensors own all rights, title, and interest in the Service, including software, models, design, and documentation, excluding Customer Data.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-transferable, non-sublicensable, revocable license to use the Service during your subscription term.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Service except as expressly permitted by law or by us in writing.

10. Confidentiality

Each party may receive non-public information from the other that is designated or reasonably understood as confidential.

The receiving party will protect confidential information using reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and contractors who need to know and are bound by confidentiality obligations.

11. Suspension and Termination

We may suspend or terminate access immediately if we reasonably believe you violated these Terms, your use poses a security or legal risk, or payment is overdue.

You may stop using the Service at any time and may request account deletion by emailing mason@virginia-i.com.

Upon termination, your right to use the Service ends, but provisions that by nature should survive will survive, including payment obligations, ownership, disclaimers, liability limits, indemnification, and dispute terms.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted service, error-free operation, specific uptime, or that the Service will meet all of your requirements.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRGINIA AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO VIRGINIA AI FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Virginia AI and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service in violation of these Terms.
• Your Customer Data or your processing of third-party data.
• Your violation of any law, regulation, or third-party right.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of laws principles.

Before filing a claim, each party agrees to try in good faith to resolve the dispute by contacting the other party and allowing at least thirty (30) days to resolve informally.

If informal resolution fails, exclusive jurisdiction and venue for disputes will be in the state or federal courts located in Virginia, and each party consents to personal jurisdiction in those courts.

16. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting updated Terms in the Service and revising the "Last updated" date, and may provide additional notice (such as email) where appropriate.

Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.

17. General Terms

These Terms, together with any order forms or written agreements that reference them, are the entire agreement between you and Virginia AI regarding the Service.

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Our failure to enforce any provision is not a waiver of that provision.

18. Contact Information

Virginia AI

Email: mason@virginia-i.com

For legal notices, include "Legal Notice" in the subject line.